Frequently Asked Questions
Do you do small jobs?
Our team are happy to complete smaller jobs for our clients, that being said we do charge a minimum call out fee equivalent to two hours of labour for the relevant staff member (plus GST) to cover travel time and other overheads.
Are you licensed?
Yes our licence number is 451431C
What qualifications do your staff have? Are you insured?
All of our staff have a Certificate III in Carpentry or above, or are working towards this qualification under the supervision of a qualified carpenter. We are fully insured with multiple different insurance policies to give our customers peace of mind, and can provide evidence of this upon request.
What is your hourly rate?
MKN Carpentry provides free quotations outlining the overall price for the job, rather than charging customers an hourly rate. This ensures that our clients are able to budget for the total cost of the job, rather than being surprised by the final invoice amount once works are complete.
What forms of payment do you accept? Is there a discount for cash payments?
We accept payment via cheque, electronic funds transfer (our preferred payment method) and cash. We always provide the most competitive price possible in our quotes, therefore we are unable to provide a discount for cash payments.
What services do you offer?
MKN Carpentry offers services in New homes, Renovations, Decking and Pergolas. Visit our services page for more details.
What areas do you service?
We primarily cater to customers in Canberra.